Delivery Couriers Now Under Stricter Control

Starting January, new regulations for food delivery couriers have come into effect, aiming to improve service quality and food safety.

Jan 7, 2025 - 13:03
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Delivery Couriers Now Under Stricter Control
Photo taken from public sources

Key Changes

Under the new rules, couriers are required to:

  1. Carry a medical record book. It must include stamps confirming mandatory medical check-ups.
  2. Undergo hygiene training. Couriers must learn and adhere to sanitary standards.
  3. Follow behavioral guidelines. Delivery etiquette is now under scrutiny.
  4. Package integrity checks. Customers can inspect the packaging for damages during home delivery or at pickup points.

Goals of the New Standards

According to the Ministry of Trade, these measures aim to:

  • Increase customer trust in food delivery.
  • Enhance service quality.
  • Strengthen food safety in the country.

Potential Risks

Despite the apparent benefits, there are concerns about unintended consequences:

  • Superficial compliance. Medical record books might be purchased rather than earned, undermining health checks.
  • Higher costs. The new requirements could raise operational expenses for delivery companies, potentially leading to higher prices for customers.
  • Corruption. The system might create opportunities for illicit sales of medical certifications.

Public Reaction

Opinions are divided. While many welcome the initiative as a step toward higher standards, especially given the rising demand for food delivery, others question whether the rules will be effectively enforced.

Conclusion

The introduction of new courier standards could improve service quality and food safety. However, to ensure success, authorities must prevent corruption and ensure genuine compliance rather than mere formalities.

The editorial board is not responsible for the content and accuracy of material taken, sent or obtained from other sources. The publication of such materials is for informational purposes only and does not imply automatic endorsement or approval of their content.

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